Returns & Exchanges
At Lust Minerals, we want you to feel confident in your clean beauty journey, which is why we offer a 30-day return policy for products that do not meet your expectations. Whether it is a shade mismatch or a skin sensitivity, our team is here to ensure you find your perfect mineral match.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Select Return Reason
Choose whether you are requesting a shade exchange, a store credit, or a refund for damaged items, and upload any necessary photos.
Package and Post
Securely pack your items in their original packaging and use the provided shipping label to send the parcel back to our warehouse.
Processing and Resolution
Once received, our team will inspect the items and issue your exchange, store credit, or refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing